ProTel VoIP Telephones for Call Centres

At ProTel we are able to preconfigure a complete phone system with phones to allow for a ‘plug and play’ set up.

call-center

Once deployed, the system can be easily maintaied through its user firendly interface or remotely through a secure control panel. Its adapitve design can allow new users to be added promptly.
The call management server can come as a standard tower PC for smaller networks or as a rackmount PC to fit in seamlessly with existing infastructure.

Setting up call centres can be an expensive endeavour when it comes to equipment costs. At ProTel we are able to build a reliable call centre system using soft phones which work on the users desktop, dramatically reducing hardware costs.

 

 

Benefits Include

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  • Award winning 3CX IP PBX software
  • 64 – 1024 simultanious calls
  • All soft phone configuration or combination
  • Easier to install & manage via web-based configuration interface
  • Far less expensive to purchase and expand than a hardware-based PBX / PABX
  • Improve productivity with presence, desktop based call control and extension management
  • No need for separate phone wiring – phones use computer network
  • Deliver mobility by allowing employees to work from home using a remote extension
  • Choose between popular IP hardware phones or softphones
  • Receive & make calls via the standard PSTN using VoIP Gateways or cards
  • Save on monthly call costs using SIP trunks, VoIP providers or Skype Connect!
  • Intergration with existing IT infastructure
  • Remote support

 

Contact ProTel Solutions

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